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The IT Department at Muckleshoot Casino, the Northwest’s biggest and best casino, was having issues with every phase of their project management processes, from intake to prioritization to execution to reporting.
“The Casino business is 24-7,” says Jamal Wilson, Executive Director Information Technology for Muckleshoot Casino. “It does not stop; that is just the nature of this business. Things move quickly in this type of environment, and our department needs to react quickly to business needs.”
Being a ‘Microsoft shop’, the newly established Project Management Office (PMO) selected Sensei IQ to get up and running quickly with the best practices, turn-key PPM solution they needed to manage projects and portfolios in their highly regulated industry.
